Welcome to Tiles & Baths Direct. We know that homes are as individual as the people who live in them. Whether you are looking to refresh, renovate or embark on an ambitious new build, our impressive 30,000 sq ft fully air-conditioned showroom in north london boasts an extensive range of stunning tiles, bathrooms, kitchens and bedrooms to suit a variety of discerning tastes.
020 8202 2223
MG London
Great service and a fabulous selection. Eli went the extra mile to source just the right pieces for us. Prompt and courteous at all times even when I was dithering about choices. Really happy with the end result.
a month ago
Another Happy Customer
"Ella we are delighted with the results. Thank you for your care, patience and knowledge!" Cermat 04 Bathroom, project brief:- To create a wonderful calm space using large format porcelain tiles for the floor... more
3 months ago
Two Years in a Row!
We are very proud to announce that Tiles & Baths Direct has been chosen as a Best of Houzz winner for Customer Service for the second year in a row - 2017 & 2018!
3 months ago
Marsh, Wiesenfeld
We worked with Eli and Daniel at Tiles and Baths on a large house refurbishment for which they supplied both the kitchen and the bathrooms throughout. Their service was very professional and their product choice for baths, kitchens and tiles was very good and wide ranging. They were extremely helpful... more
6 months ago
JPF Clarke
Hi Daniel We have used Tiles and Baths Direct on numerous projects we have been involved with and always find them to be responsive, understanding of our clients wishes and professional in delivery of the unique service they provide, be it with Daniel Gold to design and install a kitchen, or... more
6 months ago
Mark Sudic
I worked with Tiles and bath direct over a 6 month period and they supplied me with tiles and some bathroom items. Everything they sold me was of the highest quality. Fantastic to be able to get samples to take home and also the help designing our bathrooms was amazing.... more
6 months ago
Vijay in Willesden
Dear Daniel Hope this finds you both in good health and spirit. I have been wanting to write and thank you, earlier, for the absolute first class service provided by you. However, time has passed on quickly, nevertheless I believe it is never too late to comment and praise where... more
6 months ago
Mark Singer
We have been ordering from Tiles & Baths Direct for 1 year now whilst doing building work in our house. Ella Mitaru has been fantastic all the way through. She has always given honest, helpful advice with patience and knowledge. She is very available, answering our calls and responding to... more
6 months ago
Mr & Mrs G
Dear Daniel My wife & I would like to thank you & your team for the excellent service throughout the design & fitting of our new kitchen. The kitchen is the most important & well used room in our new home & we're delighted the outcome. The care & attention to detail from... more
6 months ago
david ahronee
Delt with jigna patel, she was most helpful from the start til the end, helped me lay out the tiles and showed us many selections in the store and spent a lot of time patiently supportin my wife and myself. Looking forward to dealing with her again
6 months ago
Ravi Sondh
T&B have the most comprehensive display of bathroom products and tiles. We always visit them as our 1st-port-of-call. We have used them in the past but found them to be a little too high end. However, this time round we met Ella! She was very welcoming and took time to... more
6 months ago
Vesselin Berberov
Excellent showroom exhibiting the latest Italian bathrooms. Wide range of designs to choose from. Ella was absolutely brilliant. She designed our bathroom, which we are proud of to the smallest detail. She knew the products well, very helpful and professional, she gave us advice, spoke to us regularly on the phone... more
6 months ago
Debbie Collins
Tiles & Baths direct have seen me right with both properties. And never failed me. Brilliant service from Stephen Carr - he knows his products, what will work in the space, what will be non-slip, what will make a statement. My leather-look padded tiles in my downstairs bathroom are still... more
6 months ago
Mouli Gani
Ella was absolutely excellent in helping me with my project which involved 4 new bathrooms. I knew the look I wanted for each bathroom and with her encyclopaedic knowledge of products she was able to source the right products for me. She provided the technical specs for the builders and... more
6 months ago
Simone Horwitz
From start to finish the service was fantastic. A great team of men and women giving great design advise and first class service. The whole process was seem less and stress free. Delivery was on time, everything accounted for, no question too small to be answered. ... more
6 months ago
JOHN
I have been using Tiles & Baths for over 10 years. Whilst the products are of great quality, the real stand out service is from the Salesman - Stephen Carr. A true professional, with excellent product knowledge, a great vision, and goes that extra mile to make you feel relaxed... more
6 months ago
Nicholas Christoforou
Great experience. Stephen is professional and knows what is required to get the job done. Best showroom in London in my opinion. Will use Stephen again in the future. Thanks.
6 months ago
David Altman
My company has worked with them for ten years we find them amazing with all of their ideas the best and have the nicest of tiles and bathroom collection and stephen Carr is always has the best eye on what will look amazing.
6 months ago
Andy Gannon
I have known this business for over 12 years. It's genuine pleasure dealing with this company. Great staff, knowledge and excellent product.
6 months ago
Suzan Campbell
Attracted by the look of the showroom, after we met the sales person, it was the right place to be. Friendly approach, being respectful to the budget we'd like to stick to, we've got good advice, good service, Good care. We are happy to say, this company was the right one... more
6 months ago
Z - Hampstead London
Hi Daniel Now that the new kitchen is finished (apart from a few little things), I want to say how thrilled we both are with the finished result, we think it looks fabulous. You and your team have been most helpful and patient, as was Mick the kitchen fitter he was... more
a year ago
Tina
Approachable, knowledgeable designers. Absolutely best advice. Spent a considerable amount of time learning about our needs and how we would use the space. Kitchen and bathrooms, floor files delivered on time and within budget. Would highly recommend.
a year ago
SA
Dear Karen Thank you for your help on locating an alternative soap dish. Could you please forward this email to your boss. I just wanted to say that my husband and I were most impressed with your professionalism, advice, attention to detail and the excellent personal service you provided in dealing with us,... more
a year ago
LK
Dear Mick I hope this email finds you well. I apologise that this is so long overdue, as I meant to write this a long time ago, but moving into our new home has just taken all of my time. I cannot thank you enough Mick for the way you have looked... more
over a year ago
Laura
Eli Briski was a pleasure to deal with and he gave us his honest opinion on choosing tiles. The service right through to delivery was highly professional. The outcome was superb.
over a year ago
Carole Lent
the most comprehensive showroom we have ever been to stunning displays of the most amazing bathrooms , tiles , kitchens and upstairs amazing bedrooms and wardrobes although busy staff were very attentive and listened to us and what we were looking for our architect had told us to go there... more
over a year ago
V & M (London)
Dear Tiles & Baths Direct We have completed the fitting of our new kitchen in our new flat. We wanted to write this short email to express our appreciation of one particular individual who has helped us so much and really demonstrated an excellent customer service which was beyond what we've... more
over a year ago
Yogi Patel
Dear Steve, Just wanted to write you a short note to commend Christian for always taking the time to help us. Without him, we were ready to walk out of the door and since then we've floored our whole house (roughly 400m2) from your company and could not be more... more
over a year ago
Another Happy Customer
"Ella we are delighted with the results. Thank you for your care, patience and knowledge!"
Cermat 04 Bathroom, project brief:- To create a wonderful calm space using large format porcelain tiles for the floor and wall carefully curated from the wide choice on display. A beautiful vanity unit, shower base and freestanding bath in a matt finish. The bath basin and shower fittings in a nickel finish and to complement the tiles, and the clever use of ambient lighting.
3 months ago
Marsh, Wiesenfeld
We worked with Eli and Daniel at Tiles and Baths on a large house refurbishment for which they supplied both the kitchen and the bathrooms throughout. Their service was very professional and their product choice for baths, kitchens and tiles was very good and wide ranging. They were extremely helpful when we worked together on the design of each room. The final result was stunning. We would use them again and recommend them to others.
6 months ago
JPF Clarke
Hi Daniel
We have used Tiles and Baths Direct on numerous projects we have been involved with and always find them to be responsive, understanding of our clients wishes and professional in delivery of the unique service they provide, be it with Daniel Gold to design and install a kitchen, or Stephen Carr to either design and install a bathroom or recommending styles and supply of tiles. Client visits to the showroom are always beneficial, reassuring our customers that they are being given a five star service and on the very rare occasion something is wrong Tiles & Baths Direct have always rectified any issues in a prompt and efficient manner to the satisfaction of our clients assisting to make our life as main contractor easier.
Kind regards
Steve Young
6 months ago
Mark Sudic
I worked with Tiles and bath direct over a 6 month period and they supplied me with tiles and some bathroom items. Everything they sold me was of the highest quality. Fantastic to be able to get samples to take home and also the help designing our bathrooms was amazing. Special thanks to Stephen for always being available on the phone when I had questions. Also appreciated being able to return some tiles due to over order. Will be back soon to get more tiles for my patio in the garden.
6 months ago
Vijay in Willesden
Dear Daniel
Hope this finds you both in good health and spirit.
I have been wanting to write and thank you, earlier, for the absolute first class service provided by you. However, time has passed on quickly, nevertheless I believe it is never too late to comment and praise where praise is due.
From our first visit to your show room and throughout all our further visits, service we received was exceptional and highly professional. Design details were spot on. Our many design changes were accommodated without any objection.
During the pre-installation and installation phases of the project, Mick Hales ( Surveyor, installation manager ) visited us numerous times to make sure, that the fitting out was as flawless as it could be. Minor tweaking and adjusting, necessitated by our needs, were carried out without any fuss.
Operatives who carried out the fitting out were highly organised and professional in their approach.
Mick Hales was highly knowledgeable in all things kitchen, very efficient, generous with his time and was easy to work with.
Our big thanks to you and your team.
Sincere Regards
Vijay
6 months ago
Mark Singer
We have been ordering from Tiles & Baths Direct for 1 year now whilst doing building work in our house. Ella Mitaru has been fantastic all the way through. She has always given honest, helpful advice with patience and knowledge. She is very available, answering our calls and responding to emails. When we recently had some broken tiles, she quickly replaced them with no issue. We are extremely pleased with her service.
6 months ago
Mr & Mrs G
Dear Daniel
My wife & I would like to thank you & your team for the excellent service throughout the design & fitting of our new kitchen.
The kitchen is the most important & well used room in our new home & we're delighted the outcome.
The care & attention to detail from the outset has paid dividends, with all our expectations having been met.
We'd have no hesitation in recommending you & your team.
Kind regards
Mr & Mrs G
Totteridge
London
6 months ago
Ravi Sondh
T&B have the most comprehensive display of bathroom products and tiles. We always visit them as our 1st-port-of-call. We have used them in the past but found them to be a little too high end. However, this time round we met Ella! She was very welcoming and took time to understand our requirements. She was then able to recommend products to us based on our requirements and budget. Her product knowledge is fantastic. She really does get involved in the design and project and treats it like her own. She goes the extra mile and nothing seems to be too much for her. She kept us updated and all times and was always on point if we needed her. We purchased kitchen and bathroom tiles. We had some issues with the tiles which she quickly investigated and was able to come up with a solution which kept all parties happy - other senior managers did not step up!. She will not force you to buy something which you are not happy with. She is honest and up front which is rare with sales people. When she could not price match on some items she did not waste time trying to sell us other brands. I would strongly recommend using T&B and would say go to no-one but Ella! She really made the difference for us and is a credit to T&B.
6 months ago
Vesselin Berberov
Excellent showroom exhibiting the latest Italian bathrooms. Wide range of designs to choose from.
Ella was absolutely brilliant. She designed our bathroom, which we are proud of to the smallest detail. She knew the products well, very helpful and professional, she gave us advice, spoke to us regularly on the phone and answered our emails almost immediately whenever we had any queries.
The after service was great too. Our builders damaged some of the bathroom items when fitting them, so we had to replace some of them. Ella communicated directly with our builders and the factory in Italy and resolved all issues stress free for us.
I can't recommend Ella's services highly enough. Any new bathrooms for our property will be ordered through her only, from now on.
6 months ago
Debbie Collins
Tiles & Baths direct have seen me right with both properties. And never failed me. Brilliant service from Stephen Carr - he knows his products, what will work in the space, what will be non-slip, what will make a statement. My leather-look padded tiles in my downstairs bathroom are still my favourite thing in the house. People can't help but comment on them. Their range is superb and constantly updating their displays with new concepts as soon as they hit the market. They always honour their guarantees and I've never been let down by their service.
6 months ago
Mouli Gani
Ella was absolutely excellent in helping me with my project which involved 4 new bathrooms. I knew the look I wanted for each bathroom and with her encyclopaedic knowledge of products she was able to source the right products for me. She provided the technical specs for the builders and also communicated with them directly in the one instance when they had a query. I was made aware of the phased payment system and invoices were always sent out correctly. All in all, she was a super star and made the whole process pain free and pleasurable. Thanks Ella, I would definitely return.
6 months ago
Simone Horwitz
From start to finish the service was fantastic. A great team of men and women giving great design advise and first class service. The whole process was seem less and stress free. Delivery was on time, everything accounted for, no question too small to be answered. Could not be happier with Tiles & Bath Direct, will definitely use again and recommend.
6 months ago
JOHN
I have been using Tiles & Baths for over 10 years. Whilst the products are of great quality, the real stand out service is from the Salesman - Stephen Carr. A true professional, with excellent product knowledge, a great vision, and goes that extra mile to make you feel relaxed and confident from start to finish. Stephen personifies all the qualities that you would want in your Salesman and is the reason I feel confident when dealing and liaising with Tiles & Bath. He values repeat business, and goes the extra mile to reach deadlines and manage budgets. Stephen is a great asset and ambassador for Tiles & Baths.
6 months ago
Suzan Campbell
Attracted by the look of the showroom, after we met the sales person, it was the right place to be. Friendly approach, being respectful to the budget we'd like to stick to, we've got good advice, good service, Good care.
We are happy to say, this company was the right one to work with, throughout our renovation project.
Thank you .
6 months ago
Z - Hampstead London
Hi Daniel
Now that the new kitchen is finished (apart from a few little things), I want to say how thrilled we both are with the finished result, we think it looks fabulous.
You and your team have been most helpful and patient, as was Mick the kitchen fitter he was so obliging and everything and everyone were so professional and nice to deal with. Thank you for putting up with me and my numerous phone calls and panics and changing things after agreeing to various options, these were always acknowledged by the team in a polite and calm manner.
One gets used to over the years ones old kitchen layout, look and feel, so a change of everything is somewhat daunting and I was always doubting my decisions but thank goodness they were correct.
Thanking you all once again
Regards
Mr & Mrs Z. Hampstead London
a year ago
SA
Dear Karen
Thank you for your help on locating an alternative soap dish.
Could you please forward this email to your boss.
I just wanted to say that my husband and I were most impressed with your professionalism, advice, attention to detail and the excellent personal service you provided in dealing with us, when we visited last week.
We will definitely visit again for items required for our future renovation projects.
Kind regards
SA
a year ago
LK
Dear Mick
I hope this email finds you well. I apologise that this is so long overdue, as I meant to write this a long time ago, but moving into our new home has just taken all of my time.
I cannot thank you enough Mick for the way you have looked after me as a client. I have seldom seen such care and attention given to individual clients the way you have and I am sure that I am not the only person that would say this.
You alleviated the stress and worry from my situation by bringing solutions to the issues that arose, an air of calm and were there in person to ensure everything fitted correctly and was finished to a high standard. I am truly grateful that you were there to solve the issue with the big Island.
It has been such and pleasure to work with you and I will not forget the amazing care you gave to my project. You deserve every bit of praise and I hope that everyone that works with you knows this because you deserve to be recognised.
Please pass on my thanks to Legend (I think that's how you spell his name?) who was also really nice to work with.
Hope you have a lovely Christmas and all the best for the new year.
Kind regards
LK
Ealing, London W5
over a year ago
Carole Lent
the most comprehensive showroom we have ever been to stunning displays of the most amazing bathrooms , tiles , kitchens and upstairs amazing bedrooms and wardrobes although busy staff were very attentive and listened to us and what we were looking for our architect had told us to go there and he was so right after so much research and traipsing around London at lots of shops and boutiques we have found the place to progress all the big bathroom brands , kitchen equipment and they have there own very large quartz stone and natural stone fabrication so nothing is left to chance we told our builder we had visited and he agreed it was his place of choice who would have known ?
Then we found even some of our friends had already either been there or had got their tiles and bathrooms there ( their designs were produced in the showroom we will definitely return to get our house sorted out here.
over a year ago
V & M (London)
Dear Tiles & Baths Direct
We have completed the fitting of our new kitchen in our new flat.
We wanted to write this short email to express our appreciation of one particular individual who has helped us so much and really demonstrated an excellent customer service which was beyond what we've expected.
We were introduced to Mick Hales only after making the order of the kitchen and when he came to take measurements before the fitting could take place. Mick was there to help us through the process in a smooth and kind manner.
As one of the most important rooms in the flat, we wanted the kitchen to be flawless and Mick provided us with the confidence and assurance that everything will be done to our satisfaction. He was responsive, professional and friendly. We felt very relaxed once we knew he's involved. We are very pleased with our new kitchen and thought it is important to acknowledge this in writing and extend our appreciation of his work.
over a year ago
Yogi Patel
Dear Steve, Just wanted to write you a short note to commend Christian for always taking the time to help us. Without him, we were ready to walk out of the door and since then we've floored our whole house (roughly 400m2) from your company and could not be more pleased with the service and advice he provided us. Christian has always been polite and friendly and thw whole family have all thoroughly enjoyed working with him. I would not hesitate to recommend him to our friends and family.
over a year ago