Testimonial - Aug 2016
“Flawless Kitchen Testimonial”
Mike Hales Super Star!
Dear Tiles & Baths Direct,
We have completed the fitting of our new kitchen in our new flat.
We wanted to write this short email to express our appreciation of one particular individual who has helped us so much and really demonstrated an excellent customer service which was beyond what we've expected.
We were introduced to Mick Hales only after making the order of the kitchen and when he came to take measurements before the fitting could take place. Mick was there to help us through the process in a smooth and kind manner.
As one of the most important rooms in the flat, we wanted the kitchen to be flawless and Mick provided us with the confidence and assurance that everything will be done to our satisfaction. He was responsive, professional and friendly. We felt very relaxed once we knew he's involved. We are very pleased with our new kitchen and thought it is important to acknowledge this in writing and extend our appreciation of his work.
V & M (London)